To secure your place lessons must be paid for in advance, before each block of lessons starts. Payments are non-refundable except in circumstances where we are unable to provide the agreed lesson.
Lessons will be ceased if invoices are not paid within the stated period. Please note that tuition fees are not transferable between siblings. If there is an outstanding debt, this must be paid in full before any further applications can be accepted, or lessons resumed.
We do not offer refunds or replacement lessons for students who elect to miss lessons for whatever reason.
If a teacher is unable to attend a lesson, and we are unable to provide suitable cover, you have one of the following options:
- an extra lesson will be time-tabled to compensate (if space on the timetable allows)
- or your account credited for the value of the lesson
- or a refund arranged for the value of the missed lesson